Privacy Policy

Last updated: August 06, 2024

This privacy notice for Madaan Enterprises ("we", "us", or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), including when you:

• Visit our website at https://www.madaanayurvedic.com, or any website of ours that links to this privacy notice.
• Engage with us in other related ways, including sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@madaanayurvedic.com

SUMMARY OF KEY POINTS

• What personal information do we process? We may process personal information depending on your interactions with us and the Services, including names, phone numbers, email addresses, and other details you provide. Learn more below.
• Do we process any sensitive personal information? No, we do not process sensitive personal information.
• Do we collect any information from third parties? No, we do not collect information from third parties.
• How do we process your information? We process your information to provide and improve our Services, communicate with you, for security and fraud prevention, and to comply with legal obligations. Learn more below.
• In what situations and with which parties do we share personal information? We do not share your information with third parties, except in specific situations such as business transfers. Learn more below.
• How do we keep your information safe? We implement organizational and technical measures to protect your personal information, but we cannot guarantee 100% security. Learn more below.
• What are your rights? Your rights regarding your personal information are governed by applicable data privacy laws in India. Learn more below.

WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you:

• Register on the Services.
• Express interest in obtaining information about us or our products and Services.
• Participate in activities on the Services.
• Contact us directly.

Personal Information Provided by You: This may include:

• Names
• Phone numbers
• Email addresses
• Mailing addresses
• Usernames
• Passwords
• Debit/credit card numbers

Sensitive Information: We do not process sensitive information.

Accuracy of Information: All personal information you provide must be true, complete, and accurate. Please notify us of any changes.

HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information for various purposes, including:

• Account Management: Facilitate account creation, authentication, and management.
• Service Delivery: Provide and manage requested services.
• Support: Respond to inquiries and resolve issues.
• Administrative Information: Send updates about our products, services, and policies.
• Order Fulfillment: Manage orders, payments, returns, and exchanges.
• Targeted Advertising: Develop and display personalized content and ads.
• Testimonials: Post testimonials that may contain personal information.
• Security: Protect our Services through fraud monitoring and prevention.
• Usage Trends: Understand how our Services are used to improve them.
• Legal Compliance: Comply with legal obligations and defend our rights.

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share your information in specific situations, including:

• Business Transfers: During mergers, sales, or acquisitions.

We do not share your personal information with third parties except in the situations described above.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information only as long as necessary for the purposes outlined in this privacy notice, unless a longer period is required by law.

We will delete or anonymize your personal information when it is no longer needed, or securely store it if deletion is not possible (e.g., in backup archives).

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We use appropriate security measures to protect your personal information.

We implement technical and organizational measures to safeguard your information. However, no system is completely secure, and we cannot guarantee that unauthorized parties will not access your information. Use the Services within a secure environment to minimize risks.

DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not collect, solicit, or sell data from individuals under 18 years of age. If we learn that we have collected such data, we will deactivate the account and delete the data. Contact us if you believe we have collected information from a minor.

For any questions or concerns, please contact us at support@madaanayurvedic.com